Frequently Asked Questions

What is your process after receiving our enquiry?

Amy will make contact with you and answer your enquiry and arrange an initial obligation free consultation.

Is there a fee charged for initial consultations?

We understand that choosing the right wedding planner is important and we want you to be absolutely confident, therefore all initial consultations are complimentary with no obligation to make a booking. We welcome the opportunity to meet you and your family to discuss your wedding plans.

Is there a fee charged for additional meetings? 

For any additional meetings that are not included in your chosen package, will be charged at $60 per hour.

Do you charge for travel and expenses?

Yes, we charge a flat rate of $20 for locations 15km or more from North Sydney. Additional fees apply and are quoted for locations 60km from North Sydney and for any other travel expenses such as tolls, parking fees and accommodation during the planning stage and on the wedding day.

What are the deposit and payment terms?

A non-refundable deposit of $200 is required with 7 days of the quotation to secure a booking with Merriment Weddings for your selected date. The remaining balance is due four weeks prior to the event date. If the balance is not received within 7 days of the balance due date, an interest charge of 5% of the remaining balance will accumulate per day against the outstanding balance.

What is your cancellation policy?

In the event of a cancellation, all payments that have been made are non-refundable and the following will apply:

• If cancelled up to but not including four (4) months prior to the event date the client will be required to pay 25% of the total agreed package cost.
• If cancelled within four (4) months of the event date the client will be required to pay 50% of the total agreed package cost.
• If cancelled within one (1) month of the event date the client will be required to pay 75% of the total agreed package cost.
• If cancelled within fourteen (14) days of the event date the client will be required to pay 100% of the total agreed package cost.
• All outstanding payments due to suppliers are the responsibility of the client and may be due based upon the cancellation policies of the individual supplier.

How many hours do you offer for on the day coordination?

The amount of hours is dependent on how many you would like. We have a minimum of 3 hours and a maximum of 10 hours. Extra hours are available as needed. We will arrive as early as required to coordinate your wedding day.

When is it too late to hire an on the day coordinator?

As long as we have availability, it is never too late. We offer hourly consultations for last minute requests.

Will we be active in the planning of our wedding?

Of course! Your wedding coordinator will be your consultant during the planning process. In your initial meeting, you can communicate the level of involvement you wish to have during the process. Merriment Weddings can take the lead as much, or as little as you like, from helpful advice to get you started, to full service wedding planning.

Will I be restricted to using Merriment Weddings preferred suppliers and service providers?

No, we do not place any restrictions. We work to find suppliers that suit your style and budget and as an independent wedding planning service, we do not take commissions from suppliers or service providers.